9.1.3 How to say it on forms

All the issues listed in the previous section also apply to forms and other paper-based communications. In addition, when designing forms:

• provide as much space as possible for writing in answers
   
• make sure that lines to write on, or the margins of boxes that people need to fill in, are thick enough to see easily
   
• to avoid confusion, make sure that you link tick boxes clearly to one answer, perhaps by using a row of dots. Don’t put them between two answers
   
• if people have to choose between options and tick boxes, put the box before the answer, or link them with a dotted line
   
• make sure that all multiple choice options on any form are treated in the same way (this could be specified in your house style guide (see Section 14).

You will need to let people know that library forms, like all other printed materials, are also available in a range of other formats.